5 Rapport Building Skills To Grow Your Small Business

Successful businesses do much more than just sell products and services. They also build relationships to strengthen their position and ensure long-term loyalty. It is far easier to retain customers than to attract new ones. Use rapport skills to establish a connection with people and they will be more likely to come back to your small business.

5 Reasons to STOP Multitasking in Your Business

Emails, social media, blogs, news and texting can have a devastating effect on productivity if they are mismanaged. According to several studies, an individual can handle several tasks simultaneously if the projects are simple and handled without thinking (walking and talking on the phone for example). This is does not apply to tasks that require a certain level of reflection and concentration. With multitasking, individuals shift from one task to another (task-switching).

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