Successful businesses do much more than just sell products and services. They also build relationships to strengthen their position and ensure long-term loyalty. It is far easier to retain customers than to attract new ones. Use rapport skills to establish a connection with people and they will be more likely to come back to your small business.read more
I am amazed at how many times I have asked business owners or salespeople what kind of business they are in, only to get the reply: sales, grocery, insurance etc.
When it comes down to it, all businesses are in the same business: the people business.
Technology is changing the way businesses operate by boosting productivity. From small businesses to large corporations, there are great tools for every organization. Some of the time saving tools available on the market are designed to help companies handle mail more efficiently, which saves valuable time and boost the bottom line. Here are some of my favorites.read more
Emails, social media, blogs, news and texting can have a devastating effect on productivity if they are mismanaged. According to several studies, an individual can handle several tasks simultaneously if the projects are simple and handled without thinking (walking and talking on the phone for example). This is does not apply to tasks that require a certain level of reflection and concentration. With multitasking, individuals shift from one task to another (task-switching).read more
Recently, I wrote and article on The Benefits of a Mastermind Group and How to Choose the Right Mastermind Group For You, and I received some great feedback from people looking to join a mastermind themselves. With this, and the piles of content I have to give and limited time in each day…read more
As a business owner, you probably already have a business plan, marketing plan, and hopefully and One-Page Plan. So you may be wondering: why would I need another plan just for sales? A sales plan summarizes an individual sales campaign or effort, and is notread more
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