Business Advice

sales coach
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The Sales Mountain

A client of mine, Deborah, came to me five years ago. Within the first two weeks of working with her, I discovered that she had a resistance to sales. Deborah had been in business at the time for 22 years, with a graphic design and web development company. She could not get her income beyond

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business-caoch-qa
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Q & A With a Business Coach

“I’m a sole proprietor, so it is just me. I don’t have anything for sales. Is it worth trying to set up a program with someone who could do cold calls and create appointments, then I can follow up?” Absolutely! Roberta Lopez does my follow up calls and appointment setting. The only types of calls

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Sales Coach
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You Probably Have a Resistance to Sales

We’re natural born salespeople as a human race. If you doubt me on that, think of a toddler. When you try to tell them you no, they don’t give up, they persist, push, and come up with all kinds of different angles to win you over. Let me give you some sales coaching, sales is

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Foundation for Your Business
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Get Your Foundation Nailed Down Now

Last week I talked about the one-page business plan and why you have to have it. Today, I’m covering the rest of your business operations. Do you have the operational processes and systems in place to where you can go out to the market without drowning? Ask yourself this, if we increased your revenue by

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One Page Business Plan
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The Power of the One Page Strategic Plan

Last week I brought on three new clients. One of them has been in business since 1990. Another, for only three or four years. The third, the one I got very excited about (not that I wasn’t excited about the other two) was the one that has only been in business since June of last

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Get Leads Using Facebook Marketing
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Get More Leads with Facebook Marketing

I often get asked how to generate leads from Facebook. Facebook is a social media platform, meaning, you got to get into a social conversation beyond, “this is who I am, and this is what I can do, and I’d love to come out and do it for you.” Nobody cares about that crap. Let

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Make Your Clients Love You
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How to Make Your Clients Love You

A great way to make your clients love you is to do something nice for them unexpectedly. Have you ever gotten an unexpected package in the mail? How did that make you feel? It leaves a lasting impression on someone when you give them a little surprise. It’s a small act that can make a

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How to Follow Through for Your Clients
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How to Follow Through for Your Clients

You must follow through if you want to retain your clients. When you are selling a high-ticket item or service, you need to make darn sure that your client is happy they hired you. The last thing you want is for your clients to have buyer’s remorse. An easy way to do this is by

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You Need a System for Client Feedback
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Why You Need a System for Client Feedback

Do you have a system for client feedback? There is no better way to improve your client retention than hearing from your clients themselves. You have got to have a feedback system in your business. You can set up a survey or speak directly to them. This feedback can be good, bad, or both. I always

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